Resources

Welcome to S.C.I. Federal Credit Union family!!

Membership

To become a member, all you have to do is make a minimum deposit of $25 and pay a one-time membership fee of $1. WestRock employees may invite other family members to take advantage of membership in S.C.I. FCU. Eligible family members include:

Membership Eligibility
Family Members Other Family Members
Spouse Employee’s Parents
Children Employee’s Spouse’s Parents
Children’s Spouses Employee’s Grandparents
Employee’s Siblings and their Spouses Employee’s Grandchildren

Our membership policy is “Once a member, always a member ”. You must, however, keep the minimum $25 in your share account.

As a member of S.C.I. Federal Credit Union, you are one of the owners—the credit union belongs to YOU! We encourage you to use your credit union and to take full advantage of its many services. Just call or stop by and we will be glad to help you.

S.C.I. Federal Credit Union is a member owned financial institution serving employees of WestRock Corporation who work in Florence, SC; members of this credit union who are retired as annuitants from the above employment and retain their membership in this credit union; employees of this credit union; members of their immediate families; and organizations of such persons.

If you are not a member of S.C.I. Federal Credit Union and wish to find out if you are eligible to join, please call us at (843) 669-3712.

Office Hours: Monday through Friday – 8:30 AM until 5:00 PM
Friday – Drive-through open 5:00 PM until 6:00 PM in addition to regular office hours

The mission of S.C.I. Federal Credit Union is to incorporate sound, systematic savings and loan programs in various fields and services at competitive rates, all with a personal touch and convenience in mind for our members.

Management & Staff

Board of Directors

Daniel L. Broach, President

Franklin Cockfield, Vice President

William N. Leach, Treasurer

Gayle Hutchinson, Secretary

Heyward Lee, Director

Don Roth, Director

Sam Singletary, Director

Supervisory Committee

Charles Norris, Chairperson
Don Roth
Richard Waldrop

Loan Officers

William Rowell
Rob Seastrunk

Staff

Robert Seastrunk, Manager

Renea Alexander, Member Service Representative

Larry Holmes, Member Service Representative

Chelsey Gasque, Member Service Representative

Notices

Funds Availability Act and Regulation CC

This disclosure describes your ability to withdraw funds at S.C.I. Federal Credit Union. It only applies to the availability of funds in transaction accounts. The Credit Union reserves the right to delay the availability of funds deposited to accounts that are not transaction accounts for periods longer than those described in this policy. Please ask us if you have a question about which accounts are affected by this policy. This policy is established in compliance with the Expedited Funds Availability Act and Regulation CC.

S.C.I. Federal Credit Union

Your Ability to Withdraw Funds at S.C.I. Federal Credit Union

Our policy is to make funds from your cash and check deposits available to you on the same business day that we receive your deposit. Electronic direct deposits will be available to you the same day we receive the deposit. At that time, you may withdraw the funds in cash and we will use the funds to pay checks that you have written

For determining the availability of your deposits, every day is a business day, except Saturdays, Sundays, and federal holidays. If you make a deposit before close of business on a business day that we are open, we will consider that day to be the day of your deposit. However, if you make a deposit after close of business or on a day we are not open, we will consider that the deposit was made on the next business day we are open.

Reservation of Right to Hold

In some cases, we will not make all of the funds that you deposit by check available to you on the same day that we receive your deposit. Those funds may not be available until the second business day after the day of your deposit. However, the first $225.00 of your deposit will be available on the first business day after the day of your deposit. If we are not going to make all of the funds available to you on the date of deposit, we will notify you at the time we make your deposit. We will also tell you when the funds will be available. If your deposit is not made directly to one of our employees or if we decide to take the action after you have left the premises, we will mail you the notice by the next business day after we receive your deposit. If you will need the funds from your deposit right away, you should ask us when the funds will be available.

Holds On Other Funds

If we cash a check that is drawn on another financial institution, we may withhold the availability of a corresponding amount of funds that you have on deposit in your account with us. Those funds will be available at the time those funds from the check we cashed would have been available if you had deposited it. If we accept for deposit a check that is drawn on another financial institution we may make funds from the deposit available for withdrawal immediately but delay your availability to withdraw a corresponding amount of funds that you have on deposit in another account with us. Those funds in your account would then not be available for withdrawal until the time periods that are described elsewhere in this Disclosure for the type of check that you deposited.

Although funds may have been available to you and you may have withdrawn them, you are still responsible for problems with the deposit, such as checks that are deposited being returned unpaid.

Longer delays may apply

In some cases, we may delay your ability to withdraw funds that you deposit by check you’re your account an additional number of days for these reasons:

  • We believe a check you deposit will not be paid
  • You deposit checks totaling more than $5,525.00 in one (1) day.
  • You deposit a check that has been returned unpaid.
  • You have overdrawn your account repeatedly in the past six (6) months.
  • There is an emergency such as a failure of communications or equipment.

We will notify you if we delay your ability to withdraw funds for any of these reasons and we will tell you when these funds will be available. They will generally be available to you no later than the seventh business day after the day of your deposit.

Special Rules for New Accounts

If you are a new member, the following special rules will apply during the first 30 days your account is open.

Funds from electronic deposits will be available on the day we receive the deposit. The first $5,525.00 from a deposit of U.S. Treasury checks will be available on the first business day after the day of your deposit. The excess over $5,525.00 will be available on the ninth business day after the day of your deposit. Funds from wire transfers into your account will be available on the first business day after the day we received the transfer. Funds from deposits of cash and the first $5,525.00 of a day’s total deposits of cashier’s, certified, teller’s, traveler’s, and state and local government checks will be available on the same day of your deposit if the deposit meets certain conditions. For example, the checks must be payable to you (and you may have to use a special deposit slip). The excess over $5525.00 will be available on the ninth business day after the day of your deposit. If your deposit of these checks(other than a U.S. Treasury Check) is not made in person to one of our employees, the first $5,525.00 will not be available until the second business day after the day of your deposit. Funds from all other deposits will be available on the thirteenth calendar day after the day of your deposit.

Privacy Policy

S.C.I. Federal Credit Union Privacy Notice and Disclosure

S.C.I. Federal Credit Union, your member owned financial institution, is committed to providing you with competitive products and services to meet your financial needs and help you reach your goals. We are equally committed to protecting the privacy of our members. Under federal law, we are required to give you this privacy notice. It describes our credit union’s privacy policy and practices concerning the personal information we collect and disclose about our members. It also includes information about the parties who receive personal and sometimes nonpublic information from us as we conduct the business of the credit union.

If after reading this notice you have questions, please contact us at:

Robert Seastrunk
S.C.I. Federal Credit Union
PO Box 3258
Florence, SC 29502

Information We Collect About You

We collect nonpublic personal information about you from the following sources:

  • Information we receive from you on application and other form
  • Information we receive from a consumer reporting agency
  • Information obtained when verifying the information you provide on an application or other forms: this may be obtained from your current or past employees, or from other institutions where you conduct financial transactions

We may disclose all of the information we collect, as described above, as permitted by law.

Parties Who Receive Information From Us

We may disclose nonpublic personal information about you to the following types of third parties:

  • Financial services providers, such as insurance companies
  • Non –financial companies, such as consumer reporting agencies, data processors, check/share drafts printers, plastic card processors, and government agencies

Disclosure of Information to Parties That Provides Services to Us

In order for us to conduct the business of the credit union, we may disclose all the information we collect, as described above, to companies that perform other services on our behalf so that we may provide members competitive products and services. We may also disclose nonpublic personal information about you under circumstances as permitted or required by law. These disclosures typically include information to process transactions on your behalf, conduct the operations of our credit unions, follow you instructions as you authorize, or protect the security of our financial records.

To protect our members’ privacy, we only work with companies that agree to maintain strong confidentially protections and limit the use of information we provide. We do not permit these companies to sell the information we provide to other third parties.

Disclosure of Information About Former Members

If you terminate your membership with S.C.I. Federal Credit Union, we will not share information we have collected about you, except as may be permitted or required by law.

How We Protect Your Information

We restrict access to nonpublic personal information about you to those employees who need to know that information to provide products or services to you. We maintain physical, electronic, or procedural safeguards that comply with federal regulations to guard your nonpublic personal information.

The Credit Union Web Site

Use of our web site or linking to a site we sponsor requires the use of cookies, which are small pieces of information a web site stores on a visitor’s web browser to remind the site about the user the next time the site is visited. We do not store confidential or sensitive information through the use of cookies. Our use of cookies enhance our member online transactions and eases navigation through our web site. For certain application such as online transactions by, for example, terminating the session if the member forgets to log out. We collect e-mail addresses from members who request electronic services, and from users or our web site who choose to provide their addresses.

Card Manager APP

SCI FCU Card Manager Service Privacy Policy

www.scifcu.com      Last Updated April 19, 2022

SCI FCU Card Manager (the “App”)– powered by Fiserv – helps you control your credit and/or debit cards through your mobile device, making it easy to manage your finances on the go.

The App allows you to:

  • get real-time balances for your accounts
  • manage your money
  • view your transactions and statements
  • make transfers
  • pay your bills and manage billers
  • deposit a check
  • receive alerts
  • manage cards

This Privacy Policy, in combination with other relevant privacy notices that we provide to you (e.g., pursuant to financial privacy laws), inform you of the policies and practices regarding the collection, use and disclosure of any personal information that we and our service providers collect from or about users in connection with the App’s website and mobile application (the “Services”).

THE TYPES OF INFORMATION WE COLLECT IN THE APP

Through your use of the Services, we may collect personal information from you in the following ways:

  1.  Personal Information You Provide to Us.
    • We may collect personal information from you, such as your first and last name, address, e-mail, telephone number, and social security number when you create an account.
    • We will collect the financial and transaction information necessary to provide you with the Services, including account numbers, payment card expiration date, payment card identification, verification numbers, and transaction and payment history.
    • If you provide feedback or contact us via email, we will collect your name and email address, as well as any other content included in the email, in order to send you a reply.
  2. We also collect other types of personal information that you provide voluntarily, such as any information requested by us if you contact us via email regarding support for the Services.
  3. Personal Information Collected from Third Parties. We may collect certain information from identity verification services and consumer reporting agencies, including credit bureaus, in order to provide some of our Services.
  4. Personal Information Collected Via Technology. We and our service providers may automatically log information about you, your computer or mobile device, and your interaction over time with our Services, our communications, and other online services, such as:
    • Device data, such as your computer’s or mobile device’s operating system type and version, manufacturer and model, browser type, screen resolution, RAM and disk size, CPU usage, device type (e.g., phone, tablet), IP address, unique identifiers, language settings, mobile device carrier, radio/network information (e.g., Wi-Fi, LTE, 3G), and general location information such as city, state or geographic area.
    • Online activity data, such as pages or screens you viewed, how long you spent on a page or screen, the website you visited before browsing to the Service, navigation paths between pages or screens, information about your activity on a page or screen, access times, and duration of access.
    • Cookies, which are text files that websites store on a visitor’s device to uniquely identify the visitor’s browser or to store information or settings in the browser for the purpose of helping you navigate between pages efficiently, remembering your preferences, enabling functionality, and helping us understand user activity and patterns.
    • Local storage technologies, like HTML5 and Flash, that provide cookie-equivalent functionality but can store larger amounts of data, including on your device outside of your browser in connection with specific applications.
    • Web beacons, also known as pixel tags or clear GIFs, which are used to demonstrate that a webpage or email was accessed or opened, or that certain content was viewed or clicked.
    • Location If you have enabled location services on your phone and agree to the collection of your location when prompted by the Services, we will collect location data when you use the Services even when the app is closed or not in use; for example, to provide our fraud detection services. If you do not want us to collect this information, you may decline the collection of your location when prompted or adjust the location services settings on your device.

HOW WE USE YOUR INFORMATION COLLECTED IN THE APP

  1. General Use. In general, we use your personal information collected through your use of the Services to respond to your requests as submitted through the Services, to provide you the Services you request, and to help serve you better. We use your personal information, in connection with the App, in the following ways:
    • facilitate the creation of, and secure and maintain your account
    • identify you as a legitimate user in our system
    • provide improved administration of the Services
    • provide the Services you request
    • improve the quality of experience when you interact with the Services
    • send you administrative e-mail notifications, such as security or support and maintenance advisories; and send surveys, offers, and other promotional materials related to the Services.
  2. Compliance and Protection.  We may use your personal information to:
    • comply with applicable laws, lawful requests, and legal process, such as to respond to subpoenas or requests from government authorities
    • protect our, your or others’ rights, privacy, safety, or property (including by making and defending legal claims)
    • audit our internal processes for compliance with legal and contractual requirements and internal policies
    • enforce the terms and conditions that govern the Service; and
    • prevent, identify, investigate / deter fraudulent, harmful, unauthorized, unethical, or illegal activity, including cyberattacks and identity theft.
  3. Creation of Non-Identifiable Data. The App may create de-identified information records from personal information by excluding certain information (such as your name) that makes the information personally identifiable to you. We may use this information in a form that does not personally identify you to analyze request patterns and usage patterns to enhance our products and We reserve the right to use and disclose non-identifiable information to third parties in our discretion.

DISCLOSURE OF YOUR PERSONAL INFORMATION

We disclose your personal information collected through your use of the Services as described below.

  1. In Accordance with Our Other Privacy Other than as described in this Privacy Policy in connection with the App, this Privacy Policy does not apply to the processing of your information by us or third parties with whom we share information.
  2. Third Party Service Providers. We may share your personal information with third party or affiliated service providers that perform services for or on behalf of us in providing the App, for the purposes described in this Privacy Policy, including: to provide you with the Services; to conduct quality assurance testing; to facilitate the creation of accounts; to optimize the performance of the Services; to provide technical support; and/or to provide other services to the App.
  3. Authorities and Regardless of any choices you make regarding your personal information, The App may disclose your personal information to law enforcement, government authorities, and private parties, for the compliance and protection services described above.

LINKS TO OTHER SITES

The App may contain links to third party websites. When you click on a link to any other website or location, you will leave the App and go to another site and another entity may collect personal and/or anonymous information from you. The App’s provision of a link to any other website or location is for your convenience and does not signify our endorsement of such other website or location or its contents. We have no control over, do not review, and cannot be responsible for, these outside websites or their content. Please be aware that the terms of this Privacy Policy do not apply to these outside websites. We encourage you to read the privacy policy of every website you visit.

YOUR CHOICES REGARDING YOUR INFORMATION

You have several choices regarding use of information on the Services.

  1. How We Respond to Do Not Track Signals. Some web browsers transmit “do not track” signals to the websites and other online services with which your web browser There is currently no standard that governs what, if anything, websites should do when they receive these signals. We currently do not act in response to these signals. If and when a standard is established, we may revise its policy on responding to these signals.
  2. Access, Update, or Correct Your You can access, update, or correct your information by changing preferences in your account. For additional requests, please contact us.
  3. Opting Out of Email or SMS Communications. If you have signed-up to receive our email marketing communications, you can unsubscribe any time by clicking the “unsubscribe” link included at the bottom of the email or other electronic Alternatively, you can opt out of receiving marketing communications by contacting us at the contact information under “Contact Us” below. If you provide your phone number through the Services, we may send you notifications by SMS, such as provide a fraud alert. You may opt out of SMS communications by unlinking your mobile phone number through the Services.
  4. Opting Out of Location If you initially consented to the collection of geo-location information through the Services, you could subsequently stop the collection of this information at any time by changing the preferences on your mobile device. Please note, however, that if you withdraw consent to our collection of location information, you may no longer be able to use some features of the App.

SAFEGUARDS AND RETENTION

We implement reasonable administrative, technical, and physical measures in an effort to safeguard the information in our custody and control against theft, loss and unauthorized access, use, modification, and disclosure. Nevertheless, transmission via the internet is not completely secure and we cannot guarantee the security of your information.

A NOTE ABOUT CHILDREN

The Services are not directed towards individuals under the age of 18, and we do not, through the App, intentionally gather personal information about visitors who are under the age of 18. If a child under 18 submits personal information to us through the App and we learn that the personal information is the information of a child under 18, we will attempt to delete the information as soon as possible.

PRIVACY POLICY UPDATES

This Privacy Policy is subject to occasional revision. We will notify you of any material changes in its collection, use, or disclosure of your personal information by posting a notice on the Services. Any material changes to this Privacy Policy will be effective thirty (30) calendar days following notice of the changes on the Services. These changes will be effective immediately for new users of the Services. If you object to any such changes, you must notify us prior to the effective date of such changes that you wish to deactivate your account. Continued use of the Services following notice of any such changes shall indicate your acknowledgement of such changes.

CONTACT US

If you have any questions or complaints about this Privacy Policy or The App’s data collection or processing practices, or if you want to report any security violations to The App, please contact The App by email at:  memberservice@scifcu.net; or by mail at:

SCI Federal Credit Union PO Box 3258 Florence, SC 29502-3258

_____________________________________________________________________________________________________

What Members Can Do to Help

S.C.I. Federal Credit Union is committed to protecting the privacy of its members. Members can help by following these simple guidelines:

  • Protect your account numbers, plastic card numbers, PINs (personal identification numbers) or passwords never keep your PIN with your card, which can provide free access to your accounts if your card is stolen.
  • Use caution when disclosing your account numbers, social security numbers, etc. to other persons. If someone calls you explaining the call is on behalf of the credit union and asks for your account number, you should beware. Official credit union staff will have access to your information and will not need to ask it
  • Keep your information with us current. If your address or phone number changes, please let us know. It is important that we have current information on how to reach you. If we detect potentially fraudulent or unauthorized activity or use of an account, we will attempt to contact you immediately.
  • Let us know if you have questions. Please do not hesitate to call us —we are here to serve you!

S.C.I. Federal Credit Union
Post Office Box 3258
Florence, SC 29502
Phone: (843) 669-3712
Fax (843) 669- 3851

FAQ

What’s a Credit Union?

A credit union is a cooperative, not-for-profit financial institution organized to promote thrift and provide credit to members. It is member-owned and controlled through a board of directors elected by the membership. The board serves on a volunteer basis and may hire a management team to run the credit union. The board also establishes and revises policy, sets dividend and loan rates, and directs certain operations. The result: members are provided with a safe, convenient place to save and borrow at reasonable rates at an institution which exists to benefit them, not to make a profit.

Who owns a credit union?

Most financial institutions are owned by stockholders, who own a part of the institution and intend on making money from their investment. A credit union doesn’t operate in that manner. Rather, each credit union member owns one “share” of the organization. The user of credit union services is also an owner, and is even entitled to vote on important issues, such as the election of member representatives to serve on the board of directors.

How did credit unions start?

The first credit union cooperatives started in Germany over a century ago. Today, credit unions are found everywhere in the world. The credit union movement started in this country in Manchester, New Hampshire. There, the St. Mary’s Cooperative Credit Association, a church-affiliated credit union, opened its doors in 1909. Today, one in every three Americans is a credit union member.

What is the purpose of a credit union?

The primary purpose in furthering their goal of service is to encourage members to save money. Another purpose is to offer loans to members. In fact, credit unions have traditionally made loans to people of ordinary means. Credit unions can charge lower rates for loans (as well as pay higher dividends on savings) because they are nonprofit cooperatives. Rather than paying profits to stockholders, credit unions return earnings to members in the form of dividends or improved services.

Are savings deposits insured?

Yes. All savings accounts are insured up to $250,000 by the NCUA, the National Credit Union Administration, an agency of the federal government.

Who can join a credit union?

A credit union exists to serve a specific group of people, such as a group of employees or the members of a professional or religious group. This is called a “field of membership.” The field of membership may include where they live, where they work, or their membership in a social or economic group.

Newsletter

Review our most recent issue of “Joint Venture”.

SCI FCU Joint Venture Newsletter – 1st Quarter 2022 

Current promotions and events are featured in this PDF version of our newsletter. If you need to download your free version Adobe Reader, select the link below.

Get Adobe Acrobat Reader (new window/tab)

Accessibility

Accessibility

S.C.I. Federal Credit Union is committed to providing a website that is accessible to the widest possible audience in accordance with the WCAG 2.0 standards and guidelines. We are actively working to increase accessibility and usability of our website to everyone. If you are using a screen reader or other assistive technology and are encountering problems using this website, please contact us. All products and services available on this website are available at S.C.I. Federal Credit Union locations.

If you encounter any issues with any feature of this website, please contact us to assist you:

Electronic mail is not secure, and confidential or personal information should not be communicated in this manner.